Return Policy

RETURN CONDITIONS:

Items must be in their original condition: unworn, unwashed, and unaltered.

All original tags must be attached.

 

REGULAR PRICED MERCHANDISE

Within 10 days of the delivery date, items purchased at regular price can be returned for exchange or refund.

Notice must be given to alvajoclothing@gmail.com stating the order number.

For exchanges, we offer a return label free of charge.

For refunds, we offer a return label and will deduct a flat fee of $14.99 from the original payment.

 

SALE MERCHANDISE

Within 10 days of the delivery date, items purchased on sale can be returned for exchange or refund.

Notice must be given to alvajoclothing@gmail.com stating the order number.

For exchanges, we will charge a flat fee of $20.00 (invoiced via email) for return label and shipment of new package.

For refunds, we offer a return label and will deduct a flat fee of $20.00 from the original payment.

 

FINAL SALE MERCHANDISE

Items purchased at a discount of 50% or more are final sale and not eligible for exchange or refund.